Skip to content
Question 1
2 pts
The steps taken to move and store a product from the supplier stage to a customer stage in the supply chain are referred to as
transportation.
retailing.
wholesaling
distribution.
Question 2
2 pts
Where does distribution occur in the supply chain?
Between every pair of stages
Everywhere downstream from production
Between production and the retailer
Between suppliers and retailers
Question 3
2 pts
Distribution is a key driver of the overall profitability of a firm because
the addition of distributors only adds cost to the supply chain.
it directly impacts both the supply chain cost and the customer experience.
it slows down the responsiveness of the supply chain.
it cannot be developed as a part of supply chain strategy.
Question 4
2 pts
Companies in the same industry often select very different distribution networks because
some companies are poorly run.
different companies try to avoid using the same approach.
different companies have different objectives for their supply chain.
all of the above
Question 5
2 pts
Which of the following would not be the result of a poor/inappropriate distribution network?
High profitability
Low level of customer service
High cost
Poor profitability
Question 6
2 pts
The number of different products/configurations that a customer desires from the distribution network is
response time.
product variety.
product availability.
customer experience.
Question 7
2 pts
The probability of having a product in stock when a customer order arrives is
response time.
product variety.
product availability.
customer experience.
Question 8
2 pts
The ease with which the customer can place and receive their order as well as other aspects of value that the sales staff provides is
customer experience.
order visibility.
product availability.
response time.
Question 9
2 pts
The ability of the customer to track their order from placement to delivery is
customer experience.
order visibility.
product availability.
response time.
Question 10
2 pts
The amount of time it takes for a customer to receive their order is
order visibility.
time to market
product returnability.
response time.
Question 11
2 pts
The amount of time it takes to develop a product and have it available for sale is
order visibility.
time to market.
product returnability.
response time.
Question 12
2 pts
The ease with which a supplier can take delivery of product a customer is dissatisfied with is
order visibility.
time to market.
product returnability.
response time.
Question 13
2 pts
The costs incurred in bringing material into a facility are
sourcing transportation costs.
outbound transportation costs.
crossbound transportation costs.
inbound transportation costs.
Question 14
2 pts
The costs incurred in sending material out of a facility are
sourcing transportation costs.
outbound transportation costs.
crossbound transportation costs.
inbound transportation costs.
Question 15
2 pts
Outbound transportation costs per unit tend to be
about the same as inbound costs.
higher than inbound costs.
lower than inbound costs.
neither higher or lower than inbound costs.
Submit